Loyalty programme | Bizcommunity

Loyalty programme | Bizcommunity

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CRM, CX, UX

#BizTrends2026 | Oppo's Avashnee Moodley: How belonging is rewriting brand loyalty

Avashnee Moodley 6 hours

Dis-Chem's market share increases, thanks to its innovative rewards system

Retailers

Dis-Chem's market share increases, thanks to its innovative rewards system

20 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Retailers

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

Health & Beauty

Dis-Chem saves consumers R350m in just 100 days through revamped Better Rewards

29 Jan 2026

Trade-offs of loyalty programmes: The hidden cost of a free coffee

Cybersecurity

Trade-offs of loyalty programmes: The hidden cost of a free coffee

27 Jan 2026

Why SA's retail giants are rethinking constant promotions

FMCG

Why SA's retail giants are rethinking constant promotions

13 Jan 2026

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

Retail

Pick n Pay Smart Shopper unveils R7bn savings amidst inflation crisis

15 Dec 2025

CardSpace invites entrepreneurs to test free digital rewards platform

Entrepreneurship

CardSpace invites entrepreneurs to test free digital rewards platform

4 Dec 2025

TakealotNow and Mr D join forces to redefine online shopping speed

E-commerce

TakealotNow and Mr D join forces to redefine online shopping speed

3 Dec 2025

Pick n Pay's revamped app drives 40% growth in on-demand grocery sales

E-commerce

Pick n Pay's revamped app drives 40% growth in on-demand grocery sales

2 Dec 2025

How locally-driven hotels are driving West Africa's hospitality resurgence

Hospitality

How locally-driven hotels are driving West Africa's hospitality resurgence

12 Nov 2025

Loyalty crisis: South Africans switching brands faster than ever

Branding

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Issued by Brave Group 6 Nov 2025

Aleph Hospitality to launch Kenya’s first Tapestry Collection by Hilton Hotel

Hospitality

Aleph Hospitality to launch Kenya’s first Tapestry Collection by Hilton Hotel

24 Oct 2025

The 21st edition of the annual Sunday Times GenNext Awards winners (Image supplied)

Youth Marketing

Sunday Times GenNext Awards winners, Nike the coolest brand

24 Oct 2025

The ultimate Black Friday 2025 survival guide for South African e-commerce retailers October 2025

E-commerce

The ultimate Black Friday 2025 survival guide for South African e-commerce retailers October 2025

Issued by TDMC 15 Oct 2025

Boxer increases turnover by 13.9% and declares its first dividend in interim results

Banking & Finance

Boxer increases turnover by 13.9% and declares its first dividend in interim results

13 Oct 2025

Contactless payments return for Huawei users in SA with Swoo Pay

Technology

Contactless payments return for Huawei users in SA with Swoo Pay

10 Oct 2025

Get instant discounts with Dis-Chem's Better Rewards programme

Health & Beauty

Get instant discounts with Dis-Chem's Better Rewards programme

10 Oct 2025

Loyalty programmes are transforming into lifestyle ecosystems

CRM

Loyalty programmes are transforming into lifestyle ecosystems

19 Sep 2025

Spar's Super Savings initiative offers relief at the till

Retailers

Spar's Super Savings initiative offers relief at the till

17 Sep 2025

FNB eBucks dominates South African Loyalty Awards 2025

CRM

FNB eBucks dominates South African Loyalty Awards 2025

11 Sep 2025

Absa unlocks world of travel with new app-based travel booking platform

Travel

Absa unlocks world of travel with new app-based travel booking platform

Issued by OnPoint PR 4 Sep 2025

Famous Brands and MoEngage join forces for personalised customer experiences

Technology

Famous Brands and MoEngage join forces for personalised customer experiences

29 Aug 2025

All the 2025 WesBank New Generation Awards finalists

Digital

All the 2025 WesBank New Generation Awards finalists

29 Aug 2025

SA consumer class still loves the big screen

Research

SA consumer class still loves the big screen

Issued by BrandMapp 27 Aug 2025

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Research

Beyond points: How South Africa’s loyalty leaders are raising the game in 2025

Issued by Everlytic 19 Aug 2025

Liquor.co.za and United Distributors to transform SA's online liquor industry

Food & bev. services

Liquor.co.za and United Distributors to transform SA's online liquor industry

6 Aug 2025

Email still leads the way in marketing: outshining billboards, TV ads, and other flashy campaigns

Direct Marketing

Email still leads the way in marketing: outshining billboards, TV ads, and other flashy campaigns

Issued by Everlytic 30 Jul 2025

Takealot Group launches TFS to transform South Africa’s supply chain industry

Supply Chain

Takealot Group launches TFS to transform South Africa’s supply chain industry

Issued by Takealot Fulfilment Solutions 30 Jul 2025

Pick n Pay Mobile rolls out app with eSIM, loyalty perks

Mobile & Apps

Pick n Pay Mobile rolls out app with eSIM, loyalty perks

29 Jul 2025

Clicks ClubCard celebrates 30 years of innovation

Retail Services

Clicks ClubCard celebrates 30 years of innovation

29 Jul 2025

Maximise customer loyalty with the right combination of rewards

CRM

Maximise customer loyalty with the right combination of rewards

Andrew Solomon 24 Jul 2025

Image supplied.

Surgical Procedures

Operation Smile to perform 25 surgeries in 2 days

24 Jul 2025

Why most loyalty programmes fail to turn customers into lifelong fans

CRM

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

Takealot grows revenue to fend off Amazon rivalry

E-commerce

Takealot grows revenue to fend off Amazon rivalry

Nqobile Dludla 26 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

CRM

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

Pick n Pay delivers on first year of multi-year recovery plan

Banking & Finance

Pick n Pay delivers on first year of multi-year recovery plan

26 May 2025

Pick n Pay debuts AI-driven app to unify online services

Mobile & Apps

Pick n Pay debuts AI-driven app to unify online services

26 May 2025

Boxer's strong first-year results secure its status as "People’s Champion"

Banking & Finance

Boxer's strong first-year results secure its status as "People’s Champion"

12 May 2025

Marriott’s new regional VP on sub-Saharan Africa’s hospitality growth

Hospitality

Marriott’s new regional VP on sub-Saharan Africa’s hospitality growth

Robin Fredericks 22 Apr 2025

Clicks plans to open more stores and pharmacies across SA

Retailers

Clicks plans to open more stores and pharmacies across SA

16 Apr 2025

Pedros and bpSA partner for drive-through experience in Centurion

FMCG

Pedros and bpSA partner for drive-through experience in Centurion

14 Apr 2025

Source: Minor Hotels - NH Collection Helsinki Grand Hansa

Hospitality

Minor Hotels unveils new masterbrand strategy to drive growth

1 Apr 2025

82% of South Africans are using loyalty schemes

Research

82% of South Africans are using loyalty schemes

27 Mar 2025

FNB's eBucks expansion with Pick n Pay set to revolutionise grocery shopping in SA

Banking & Finance

FNB's eBucks expansion with Pick n Pay set to revolutionise grocery shopping in SA

18 Mar 2025

Branding

Diary of a CMO: How can I protect my brand against copycats?

Mary Kyriakidi and Peter Aiken, Issued by Kantar 18 Feb 2025