Online retailers | Bizcommunity

Online retailers | Bizcommunity

News

Good service is proactive: A new standard for customer experience

CRM

Good service is proactive: A new standard for customer experience

Bruce von Maltitz 9 hours

Local online retailers see profits soar as consumer trust grows

E-commerce

Local online retailers see profits soar as consumer trust grows

1 Oct 2025

Heritage Month: RCS urges South Africans to back SMEs and strengthen communities

Entrepreneurship

Heritage Month: RCS urges South Africans to back SMEs and strengthen communities

22 Sep 2025

Inospace reports strong results, as SMEs grapple with headwinds

Industrial & Logistics Property

Inospace reports strong results, as SMEs grapple with headwinds

Issued by Inospace 28 Jul 2025

Advertising

Global ad spend projected to hit $1.16tn, despite economic volatility

12 Jun 2025

Converge Africa 2025 wraps with record engagement and industry-shaping insights

Fintech

Converge Africa 2025 wraps with record engagement and industry-shaping insights

Issued by Converge Africa 26 May 2025

Vaping is not a safe form of smoking for youngsters (or adults) warns CANSA

Oncology

Vaping is not a safe form of smoking for youngsters (or adults) warns CANSA

Issued by CANSA 26 May 2025

Public holidays jam the courier system – here’s how smart retailers stay ahead

Retail

Public holidays jam the courier system – here’s how smart retailers stay ahead

25 Apr 2025

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

Retail

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

28 Jan 2025

Financial Services

Global collaboration boosts detection of high-risk bank transactions, research shows

22 Nov 2024

How global and local markets shape SA consumer behaviour leading up to Black Friday

Research

How global and local markets shape SA consumer behaviour leading up to Black Friday

Issued by KLA 12 Nov 2024

Putting the customer first and providing value is crucial for Black Friday success

Retail

Putting the customer first and providing value is crucial for Black Friday success

Peter Ludi 6 Nov 2024

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

CRM

How can your business reap the rewards of Black Friday while avoiding the customer service pitfalls?

Ryan Falkenberg 18 Oct 2024

Black Friday 2024: A guide for South African online retailers

E-commerce

Black Friday 2024: A guide for South African online retailers

Issued by TDMC 20 Sep 2024

South Africa's counterfeit problem: be aware of 'superfakes'

Retail

South Africa's counterfeit problem: be aware of 'superfakes'

20 Sep 2024

Sars increases customs duties: What it means for your online retail orders

Regulatory

Sars increases customs duties: What it means for your online retail orders

Chetan Vanmali, Yael Shafrir, Emily Gammon, Sidrah Suliman, Lauren Jimmy & Danica Jonker 17 Sep 2024

Source: © 123rf South Africa's ad market is expected to see 6.0% this year says Warc

Advertising

Warc: SA's admarket to grow 6%, as global ad investment more than doubles

22 Aug 2024

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Retailers

South Africa's Woolworths flags sharp drop in profit as shoppers spend less

Nqobile Dludla 6 Aug 2024

Artificial Intelligence

How rapid technological progress is transforming the IP property landscape

24 Jul 2024

How to scale your fulfilment capacity to meet growing customer demand

E-commerce

How to scale your fulfilment capacity to meet growing customer demand

26 Jun 2024

Zando reaches 12-year milestone in e-commerce space

E-commerce

Zando reaches 12-year milestone in e-commerce space

20 Jun 2024

Image source: ttatty –

IP Law

Don't be duped: Tips to protecting fashion IP against replicas

Gaby Meintjes 30 May 2024

Source: © LinkedIn Nearly one-third of brands launched in 2022 were discontinued by the end of 2023, revealed market research company Euromonitor International...

Branding

Nearly one-third of brands launched in 2022 discontinued by 2023

10 May 2024

Image supplied. Incubeta's Martine Kevelham shares insight about why retail media is important and how it has helped other regions where Amazon has recently launched

Marketing

The importance of a retail media strategy for e-commerce

Martine Kevelham 10 May 2024

8 key Meltwater take outs and how they should shape digital strategy

Digital

8 key Meltwater take outs and how they should shape digital strategy

Issued by TDMC 9 May 2024

E-commerce

How local online retailers can compete with industry giants

8 May 2024

Image supplied. Jaco Roux, head of product at South African e-commerce ecosystem, Bob Group, looks at how smaller businesses can compete with big-name online retail stores

E-commerce

6 lessons small online retailers can learn from big-name online retail stores

Jaco Roux 3 May 2024

Finance and governance: Building blocks to startup success

How To Start Up

Finance and governance: Building blocks to startup success

Issued by The Publicity Workshop 5 Apr 2024

How to take advantage of retail trends in 2024

Trends

How to take advantage of retail trends in 2024

Peter Ludi 15 Mar 2024

6 e-commerce trends to watch out for in Africa in 2024

Trends

6 e-commerce trends to watch out for in Africa in 2024

Natasha Parmanand 5 Feb 2024

Source: Supplied. Abcon Development managing director, Bryce O’Donnell.

Trends

#BizTrends2024: Beyond the building - how precincts are rejuvenating the office space

Bryce O’Donnell 29 Jan 2024

Image source: Denis Ismagilov –

Corporate & Commercial Law

Africa: Drivers of venture capital growth in Q3 2023

Ashlin Perumall, Janine Howard and Tanya Seitz 17 Jan 2024

Source: Xianjuan Hu/Unsplash

Services

Local retailers urged to refine in-store service to fight Shein and Amazon

19 Dec 2023

Digital experiences will make or break the holiday season for retailers in 2023

Retailers

Digital experiences will make or break the holiday season for retailers in 2023

James Harvey 24 Nov 2023

How can banks turn stressful Black Fridays into a customer service win?

Banking & Finance

How can banks turn stressful Black Fridays into a customer service win?

Ryan Falkenberg 21 Nov 2023

How can SA's online retailers ensure this Black Friday is their biggest yet?

Retailers

How can SA's online retailers ensure this Black Friday is their biggest yet?

Joel Bronkowski 15 Nov 2023

16th Annual Global Shopper Study released

Research

16th Annual Global Shopper Study released

31 Oct 2023

E-commerce

Get your e-comm brand Black Friday ready

Issued by TDMC 30 Oct 2023

Online shoppers abandon a purchase if delivery options not available

E-commerce

Online shoppers abandon a purchase if delivery options not available

17 Oct 2023

How can embedded payments drive better online retail customer experiences?

Banking & Finance

How can embedded payments drive better online retail customer experiences?

Joel Bronkowski 6 Oct 2023

6 reasons why South African consumers hesitate to embrace online shopping

E-commerce

6 reasons why South African consumers hesitate to embrace online shopping

Issued by KLA 4 Oct 2023

Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth

E-commerce

Can local FMCG e-commerce still deliver?

14 Jul 2023

Image source: Kindel Media from

E-commerce

How retailers can make the most of SA's burgeoning e-commerce market

Joel Bronkowski 10 Jul 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

Technology

ChatGPT: The great disruptor in retail

19 Jun 2023

#YouthMonth: Glow getter Ayanda Majola talks Yanda Cosmetics venture

Health & Beauty

#YouthMonth: Glow getter Ayanda Majola talks Yanda Cosmetics venture

Lauren Hartzenberg 2 Jun 2023

OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic

E-commerce

OneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemic

Lauren Hartzenberg 20 Mar 2023

How is tech-enabled simplification driving SA's long-term insurance industry growth?

Insurance & Actuarial

How is tech-enabled simplification driving SA's long-term insurance industry growth?

Issued by Insight Survey 1 Mar 2023

How age, gender and education are influencing online retail adoption in SA - study

Research

How age, gender and education are influencing online retail adoption in SA - study

1 Mar 2023