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The paper highlights the market shift toward zero-click search and AI-powered discovery, where verified local data increasingly determines who gets found first. Key findings include that 76% of local searches on smartphones lead to an in-person visit within a day, 28% result in a purchase, and over 65% of Google searches are now zero-click, reinforcing why SMEs must prioritise location optimisation to remain visible and trusted.
“SMEs don’t need bigger budgets to compete. They need cleaner data, better listings, and consistent engagement where customers are already searching,” said Neil Clarence co-founder of Location Bank. “This white paper shows how to turn location presence into measurable ROI with practical steps any business can implement.”
The paper also outlines 10 wins for multi-location organisations, from 100% data accuracy and compliance through to real-time updates, active engagement, customer intelligence, and instant branch-level pages that elevate discoverability and service.
The white paper is available now click here