Account Executive

Job description

As an Account Executive, you will play an important role in managing client relationships and ensuring the successful delivery of advertising campaigns across a variety of channels.
You will be responsible for understanding client needs, briefing creative teams, and overseeing the day-to-day priorities of the business and project execution.


Key responsibilities:


Client relationship management

• Build, and maintain, strong Client relationships

• Understand client business objectives and marketing goals

• Effectively communicate with clients, providing regular updates and addressing their needs

Briefing and project management

• Gather detailed client briefs and, together with the Account Director, translate them into actionable briefs for the creative studio, production, or strategy

• Oversee project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently

• Review creative deliverables to ensure alignment with client expectations and brand guidelines

Communication and collaboration

• Collaborate effectively with internal teams, including creative, production, and strategy

• Timeously communicate project status updates to clients and internal stakeholders

• Foster a positive, inclusive and collaborative work environment

Attention to detail

• Ensure accuracy and consistency across all project deliverables

• Pay close attention to details, such as deadlines and client specifications

• Proofread and edit all materials before sending to clients

Problem-solving and adaptability:

• Identify and resolve issues that may arise during project execution

• Quickly escalate issues being managed, or those requiring senior intervention

• Be adaptable and able to adjust to changing priorities and challenges

Additional responsibilities include:

• Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood

• Provide regular updates to clients on the progress of their campaigns, including key metrics, challenges, and successes

• Contact Reports: Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls.

• Ensure all creative work is accurate and delivered within agreed deadlines

• Oversee the creative process to ensure the final product meets the client's brief and is delivered on time

• Understanding omnichannel communication, ensuring the agency's campaigns effectively integrate across multiple channels, including social media, in-store, direct, digital and traditional advertising channels

• Ensuring CEs are developed, signed off by client, and timeously billed in accordance with the parameters agreed between client and agency

• Handling contractual aspects of client relationships, including developing,signing, and invoicing contracts.

Qualifications

• Bachelor’s degree in marketing, advertising, or a related field

Experience

•  2-3 years’ experience in advertising or a similar industry

Desired skills

• Strong understanding across all communication channels and platforms, including digital, print, and broadcast media

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Proactive and results-oriented approach

• Strong work ethic and commitment to delivering exceptional client service

Posted on 20 Mar 09:23, Closing date 18 Apr