Surveillance Systems Operator X5

Company: Tolcon (Freeway Management Systems GP)Location: Rooishuiskraal, CenturionReports to: TMC Supervisor

Qualifications and skills
Suitable candidates must possess the following minimum qualifications and skills: 

• Grade 12
• Certificate in Call Centre operations and PSIRA registration will be an added advantage
• MS Office (intermediate in PowerPoint, Excel, MS word and Microsoft Outlook)
• At least 3 – 5 years’ control room environment, CCTV surveillance or security monitoring experience
• Computer literacy
• Investigations Skills
• Accuracy
• Critical Thinking
• Problem solving skills
• Reporting skills

Essential duties and responsibilities
The successful candidate’s responsibilities will include, but are not limited to:

• Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods: CCTV cameras, inbound calls, and alarm systems.
• Ensure accurate logging and verification of all detected incidents.
• Dispatching of Security personnel as well as coordination with relevant response units during active incidents.
• Notifying other Law Enforcement and emergency services where required.
• Arm & disarming of the alarms.
• Monitor, record and report all roadside and TMC equipment malfunctions.
• Ensure accurate and timeous completion of all administrative functions related to KPIs.

This job specification outlines the main duties of the role and is not an exhaustive list. By applying, you consent to the Company processing your personal information in line with PoPI, which may include reference, credit, and background checks. Please note that only shortlisted candidates will be contacted, and a medical assessment may be required in terms of OHS legislation. The Company is committed to workplace transformation and upholding its Employment Equity objectives. We strongly encourage applications from individuals with disabilities as well as candidates from designated groups.
Kindly note should you not be contacted within 2 weeks of your application, kindly consider your application as unsuccessful.

Posted on 23 Apr 15:29, Closing date 1 May