Marketing Technology Manager

Job description

The Manager: Marketing Technology (MarTech) is responsible for managing the operational delivery, optimisation, and integration of the organisation’s marketing technology platforms and solutions.

The role ensures that marketing systems, marketing databases, mobile apps (Mediclinic Baby), automation, analytics, and customer data platforms are effectively utilised to enable personalised, compliant, and data-driven marketing initiatives.

This includes overseeing daily MarTech operations, managing a team of Program Coordinators, ensuring vendor and stakeholder alignment, and embedding governance standards (e.g. POPIA, ASA).

To apply click on this link: https://careers.mediclinic.com/job-invite/65977/


Senior manager: Brand and marketing: This role is meant to operationalise the divisional marketing strategy through the execution of integrated marketing plans, full funnel consumer campaigns, and regional support initiatives.

This role ensures delivery of omnichannel brand presence, activation of sponsorships and events, and alignment of hospital-level marketing execution with corporate brand standards.

The senior manager: Marketing also oversees logistical and administrative coordination within the marketing function to support campaign effectiveness and brand integrity.

To apply click on this link: https://careers.mediclinic.com/job-invite/65978/



Senior manager: Customer experience: To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints.

The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty.

The role ensures seamless, personalised & empathic interactions that build trust, enhance satisfaction and drive long-term customer loyalty through a holistic voice of customer approach.
To apply click on this link: https://careers.mediclinic.com/job-invite/65967/

Manager: Marketing technology 

Required job skills and knowledge

• Marketing technology platforms (CRM, automation, analytics, CMS)
• Project and program management methodologies
• Data governance and compliance (POPIA, GDPR, ASA)
• Budget and vendor management
• Stakeholder engagement and ollaboration
• Team leadership and people management

Senior Manager: Brand and marketing:c

Required job skills and knowledge

• Omnichannel marketing execution
• Brand implementation and custodianship
• Sponsorship and event activation
• Marketing administration and budget tracking
• Digital platforms (Social, CRM, Web)

Senior Manager: Customer experience: 

Required job skills and knowledge

• Customer experience management principles and frameworks
• Service design and customer journey mapping
• Data analytics and insight generation (NPS, CSAT, VOC tools)
• Communication and stakeholder management
• Team leadership and people development
• Presentation and report writing

Posted on 12 Jan 11:48, Closing date 13 Mar