Key Accounts Assistant

We are looking for a Key Account Assistant who is highly organised, detail-oriented, and reliable. This role supports the account management and client service team to ensure work moves smoothly from brief to delivery.

You will be responsible for coordination, follow-ups, and administrative support that keeps accounts on track. This is a foundational role for someone looking to build a career in account management, client service, or project coordination within an agency environment.

Key Responsibilities

• Support Key Account Managers with day-to-day account administration
  

• Track briefs, timelines, and deliverables across multiple clients
  

• Prepare meeting notes, status updates, and internal follow-ups
  

• Coordinate with creative, digital, and production teams
  

• Ensure work is routed correctly and deadlines are met
  

• Maintain accurate records, folders, and project documentation
  

What We’re Looking For

• 1–3 years’ experience in an account support, admin, or coordination role
  

• Strong organisational and time-management skills
  

• High attention to detail and ability to follow processes
  

• Clear written and verbal communication
  

• Ability to work under pressure and manage multiple tasks
  

• Proactive attitude and willingness to learn
  

Nice to Have

• Exposure to an advertising, digital, or creative agency
  

• Basic understanding of social media, digital, or marketing workflows
  

• Familiarity with project management tools (e.g. ClickUp, Trello, Monday)
  

What Success Looks Like in This Role

• Accounts run smoothly with fewer errors and delays
  

• Internal teams are clear on briefs, timelines, and expectations
  

• Clients experience efficient communication and follow-through
  

• You are trusted to take ownership of tasks without constant supervision
  

Important Application Note

NB: A screening assessment will be sent to potentially considered candidates as part of the selection process.
Completion of this assessment is required before interviews are scheduled.
How to Apply

Submit your CV and a short video outlining why you’re suited to an account support role.
Candidates who demonstrate strong organisation and accountability will be prioritised.

Posted on 22 Jan 16:27, Closing date 23 Mar