Senior Project Manager

Job description

As a Senior Project Manager at VWV Group, you play a pivotal role in bringing brand experiences to life — from ideation to execution. Operating within the Client Service team, you act as the central liaison between clients, internal teams, and partners to deliver high-impact live and virtual experiences.

You are both a strategic thinker and a hands-on executor, managing multiple projects simultaneously while ensuring exceptional creative output, operational efficiency, and client satisfaction. You lead with a producer’s mindset, ensuring that each project is delivered on time, on budget, and on brand.

This role for someone with strong project leadership skills, commercial awareness, and a passion for storytelling and event production.

Responsibilities

1. Client Relationship Management

• Act as the day-to-day contact for assigned clients, building trusted and proactive relationships.
• Translate client briefs into detailed project plans and strategic proposals.
• Ensure all client communications meet VWV’s tone, standards, and expectations.

2. Project Planning and Execution

• Lead end-to-end project delivery across live, virtual, and hybrid events.
• Own timelines, budgets, scopes, and resource allocations across multiple concurrent projects.
• Facilitate internal kickoffs, creative development, content production, rehearsals, and post-event debriefs.

3. Production Oversight

• Collaborate closely with creative, content, technical, and production teams to bring ideas to life.
• Oversee show flows, production schedules, venue logistics, and stakeholder alignment.
• Support or lead show calling, onsite management, and live delivery.

4. Financial and Commercial Management

• Create and manage project budgets with accuracy and foresight.
• Track financial performance across accounts and flag risks early.
• Identify and support organic growth opportunities within existing client relationships.

5. Team Leadership and Collaboration

• Provide guidance and mentorship to junior team members and freelancers.
• Lead cross-functional project teams with clear communication and purpose.
• Foster a collaborative, solution-focused culture in all client and internal interactions.

6. Compliance and VWV Standards

• Uphold internal quality standards across project documentation, briefs, and deliverables.
• Ensure compliance with health and safety, data protection, and contractual obligations.
• Conduct regular WIP (Work-in-Progress) meetings and ensure thorough documentation.

Key Performance Indicators (KPIs)

• On-time, on-budget project delivery (target: 95%+)
• Client satisfaction score of 8/10 or higher per project/quarter
• Profit margin targets achieved per project
• 100% of projects scoped, kicked off, and documented within internal guidelines
• Growth of organic business opportunities within assigned accounts

Skills and Qualifications

Essential:

• 5+ years experience in project management, live event production, or agency client service roles
• Proven track record in managing complex brand experiences or large-scale events
• Strong leadership, problem-solving, and stakeholder management skills
• Excellent time management, multitasking, and attention to detail
• Confident in budget creation and financial tracking

Preferred:

• Experience in experiential marketing or brand activation
• Familiarity with hybrid/virtual event platforms and technologies
• Understanding of creative and content development processes
• Experience with global/regional projects and multicultural teams

Posted on 18 Feb 12:25, Closing date 4 Mar